# Export machine firmware on callout

- Source-Date (SAST): 2024-07-20 08:43
- Dest: IA
- Review-after: 2027-02-28
- Status: current
- Source: company email (Archives/Internal Affairs), 2024-07-20

## Facts

- On callout, export firmware or settings from printers, lasers, routers and similar machines.
- Email the export with the callout report **and the machine barcode**.
- Stored on cncu so settings can be recovered if the same machine fails again.