# Demo unit double-sold — confirm owning reps then refund — batch 97

**IA:** When two sales consultants sell the same demo SKU same day, confirm both owning reps before accountant refund; client may keep other lines on a separate order.
**Never export:** beneficiary account numbers to KB/export.
**Example:** TB2130-LORRIA H-PRESS/4050 (Teresa+Tatum) — batch 97.