# Callout/drop-off parts-paid invoice routing

- Source-Date (SAST): 2023-02-18 13:19
- From/To: April → sales
- Dest: IA
- Review-after: 2027-02-28
- Status: current
- Source: company email (Archives/Internal Affairs), 2023-02-18

## Facts

- Callout/drop-off parts already on the machine must **not** be warehouse-dispatched again.
- Quote comment: callout **client name**, or drop-off **reference**.
- Tax invoice + dispatch form to **callout@am.co.za**, subject `Callout parts paid:` + quotation reference (e.g. As7065-Natali-76).
- Tax invoice + dispatch form to **dropoff@am.co.za**, subject `Dropoff parts paid:` + drop-off reference (e.g. Dropoff F7693478791).