# Fuel cost — shipping / Fastway / callout pricing SOP

**When:** 2026-09-04 ~12:32 SAST | **From:** Eric → sales@ + support@
**Dest:** IA only (pricing process)

## Facts
1. On shipping quotes already received: **add 20%**.
2. Fastway (and similar couriers): price rises slightly this weekend.
3. Callout: increase by **R1** (per unit as stated); if client complains, blame fuel/politics lightly — internal tone, not for public KB.

## Review-after
2026-12-01