# Quotations must be a proper templated email - Source-Date (SAST): 2023-03-30 02:47 - From/To: April → sales - Dest: IA - Review-after: 2027-02-28 - Status: current - Source: company email (Archives/Internal Affairs), 2023-03-30 ## Facts - Quotations must go by **email**, using a proper drafted message and the correct email template — not a casual WhatsApp dump of the PDF only.