# Respond.io AI assist: use with caution

- Source-Date (SAST): 2023-10-03 11:49
- Dest: I
- Review-after: 2027-02-28
- Status: current

## Facts

- Respond.io had a one-click AI assistance reply for staff.
- Quality was still being refined: treat AI drafts as drafts, check before send.
- Internal tool notice only; not a public support article.