# respond.io shortcuts: Assign to Sales / Support / Reply by AI

- Source-Date (SAST): 2024-01-03 13:22
- From/To: Eric → everyone
- Dest: I
- Review-after: 2027-02-28
- Status: current
- Source: company email (Archives/Internal Affairs), 2024-01-03

## Facts

- respond.io conversation shortcuts: **Assign to Sales**, **Assign to Support**, or **Reply by AI**.
- Use Assign to Sales / Assign to Support to hand the live conversation to that team; Reply by AI lets the AI continue.