# Callout travel & labour quote rules (sales template)

- Source-Date (SAST): 2026-08-31
- Dest: IA
- Review-after: 2027-02-28
- Status: current

## Facts

- Technical callouts are for AM.CO.ZA machines only; techs booked in advance; booking date confirmed by email after payment clears; booking valid for that day only.
- **>200 km** trip: quote min **one night accommodation per person**.
- **>450 km**: quote flight when possible; luggage + insurance on return flights; Uber to OR Tambo + airport parking often added; client fetches/drops tech at nearby airport; accommodation still applies to flight callouts.
- Labour & travel **not** covered under machine warranty.