# IA: DTF film OOS — human size alternatives; Ephraim on CC

- Dr Zaid ordered 600mm DTF film; Mulanga: OOS, only 300mm available, no ETA for 600mm.
- Client asked if 300mm works on H-DTF / third-party rolls.
- Ephraim/sc@ auto-reply appeared later on thread — human must confirm machine width compatibility; do not invent ETA.
- **Rule:** On consumable OOS, state available alternate widths clearly; never promise arrival without ETA; override Ephraim if it guesses fitment.