# SEDFA / finance-agency POP — payer ≠ site contact

- Finance advisor may send POP while naming a different site contact for delivery/install/handover.
- Issue tax invoice to stem; schedule with site contact; CC payer so handover invite is correct.
- Ephraim ack is not scheduling — human confirm date.
- Source: TN7389-THEMBI-168 `19a834d131908b51` batch 45