# Wrong bank reference — reallocate to owning rep

Client paid with wrong reference (e.g. GH4217-YOLAND-46). Rep asks Eric to put payment on their name.

- Still a paid POP; do not invent a new stem from the typo alone.
- Human reallocates credit to the owning sales rep / correct stem.
- Keep Notice of Payment with the CRM stem privately.

Batch 43 id: `19ba2668a86073f1`.