# Short delivery → dispatch 087 806 6355 (not Ephraim refund script)

**Seen:** Bolwear F-INK/TUBE4 8m short delivered 2nd time.
**Ephraim:** invents log/48h free redispatch or full refund.
**Human:** route to dispatch team **087 806 6355**.
**Rule:** Short-delivery complaints are warehouse/dispatch; AI must not promise refund or 48h SLA.