# Support complaints: WhatsApp 060 600 7000 first

- Source-Date (SAST): 2024-07-26 10:36
- Dest: IA
- Review-after: 2027-02-28
- Status: current
- Source: company email (Archives/Internal Affairs), 2024-07-26

## Facts

- If a client complains about support, first ask them to WhatsApp **060 600 7000**.
- If they already did that and still complain, email **Eric and Sian together** so one of them checks and gets the client served.
- Support phone line to give with the WhatsApp: **087 806 6355**.