# Trailer delivery: four labourers by default - Source-Date (SAST): 2023-11-03 14:46 - From/To: Eric → sales, Danie; April - Dest: I - Review-after: 2027-02-28 - Status: current - Source: company email (Archives/Internal Affairs), 2023-11-03 ## Facts - Selecting **trailer delivery** on a quote **auto-adds 4 labourers**. Sales must **not remove** that line unless the client **confirms in writing (email)** that they will have labour on site. - Quantity can be adjusted when fewer people are enough; default stays 4 because clients often claim they have labour and do not. - Typical 4-person offload (excluding the driver): **1300 mm laser**, **roller heat press**, **large printer**, **plasma table**. - Default is always 4. If the client commits themselves or extra people, adjust after **written email confirmation**. This protects delivery, not to inflate labour revenue. - Do not make delivery promises the branch cannot keep; the person who promised is accountable.