# HQ visit / sample guide — for creator & blogger outreach

Digest for Poppy (and other bots). Opinion + pointers from public KB. Product pages and stock win on conflict. Brand: **am.co.za** / **AM.CO.ZA**.

Sources: `sources/company/locations-contact.md`, `HELPING.md`, `READING.md`, `sources/youtube/`, sales digests on full payment. Read date: 2026-09-06.

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## 1. Addresses (canonical)

**Sunnyrock HQ — invite here for live demos & samples**

- 2 Makro Place (Blue Gate), Sunnyrock, Germiston 1401  
- GPS: −26.167, 28.170  
- Role: main HQ — demo, sales, stock & service (~6 000 m²). Sales, Machine.Africa, Ambitious Academy operate here.

**Cape Town showroom — Montague Gardens**

- Primary (facilities block): 33A Montague Drive, Montague Gardens, 7441  
- Footer alternate on homepage (verify before visit): U.6 Alternator Park, 7 Alternator Avenue, Montague Gardens, Cape Town 7441 (GPS S 33.863, E 18.523)

**Durban showroom — Springfield Park**

- 7 Willowfield Crescent, Springfield Park, 4001

Johannesburg is where most starter packages and demo floor sit. CT/DUR are real but thinner for first-shop pick-up stories.

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## 2. What to SHOW at Sunnyrock (by visitor type)

Always invite creators to **see live demos and samples** at Sunnyrock. Match the tour to what they make content about — don’t walk every line.

### Hot / push for new sales (demo first)

| Line | Show as samples | Talking points | Demo / training video |
|------|-----------------|----------------|------------------------|
| **A3 DTF** (Hot) | Finished tees / transfers; A3 chassis + powder + film + flat press | Strongest small-shop loop; white then CMYK then powder then press. Starter: `H-DTF/A3` class / barebone `F-DTF/A3`. 300 mm same first-shop class; 600 mm when they have volume. | [Start Your Own T-Shirt Printing Business!](https://www.youtube.com/watch?v=HrDyXKDDYwc) |
| **Textile DTF 300 / 600** | Same loop at wider roll | 300 = first shop; 600 = volume. Don’t sell press-only and hope they “find a printer”. | DTF how-tos under `sources/youtube/dtf-howtos.md` |
| **UV-DTF** (growing / Hot talk) | Bottle labels, tumbler stickers, scratch-proof hard-goods samples; A3 UV-DTF if on floor | Built-in laminator is the point. Usual “what’s next” after textile DTF, or first machine for hard goods only. | [The New A3 UV DTF & New Inks](https://www.youtube.com/watch?v=vREEzH3Ea7s) |
| **Vinyl4 + VinylCut** | Cut lettering / print-then-cut stickers; 720 Hobby/Studio first | Current cutter. Contour + VinylCut story. 1350/1750 for wrap/wide lettering. | [Vinyl4 landed in South Africa](https://www.youtube.com/watch?v=cCaKIAEwdgk) |
| **Heatware / presses** | Flat / combo / mug / tumbler / roller if demo’d | Finishing half of DTF & sublimation — easy first add-on, not a standalone factory. | Heatware how-tos; client story below |
| **FastCOLOUR / F-series** | Banner / outdoor / eco-solvent samples; F2-1800 class if on floor | “Large format” when outsourced colour doesn’t match. Laminate outdoor eco work. | FastCOLOUR how-tos; In-House Branding video below |
| **PhaseMagic** (Hot) | 18 kW unit if on floor / video | 220 V single-phase → 380 V three-phase so shops without three-phase can run CNC/industrial. | [PhaseMagic 18kW](https://www.youtube.com/watch?v=egdQnJvqLdE) |

### Show as capability (not default first-shop pitch)

| Line | Show | Notes |
|------|------|-------|
| **EasyRoute CNC** | Wood/acrylic parts, signs | Workshop scale (1325/2030), not spare-bedroom default. CNC course exists. |
| **TruCUT / RayCUT lasers** | Craft acrylic / trophies vs metal mark | Ask material first. Hobby CO2 ≠ fibre sheet cutter. |
| **Plasma** | Fabrication demos only | Fabricator tool — not a print-shop add-on. |

### Cold / Dead — don’t pitch as new sale

- **V-Series** — Cold for **new** sales (Vinyl4 replaces it). Still service + drivers for machines in the field.  
- **AcroRIP** — Cold; prefer InkRIP / Flexi.  
- **MainTop / UltraPrint** — Dead; mention only if they name them.

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## 3. Customer / case videos worth citing

- **In-House Branding** (GAPP Award) — FastCOLOUR sublimation + Heatware roller: https://www.youtube.com/watch?v=rV54JkqemPs  
- Same client chair award: https://www.youtube.com/watch?v=f3PSJGI7fpY  

**Kreyatif:** no hit in public KB digests as of this write — don’t invent; ask Vector/sales if you need that story.

Daily channel (`@amcoza-machinery`) is mostly filmed at **client sites** during install/repair — useful “real shop” colour, not the sales-guidance weight of main (`@AchievementMatters`).

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## 4. Ops nuances (content accuracy)

- **Human support / WhatsApp:** AM.CO.ZA on **060 600 6000** (sales). Support workspace also uses **060 600 7000** in templates — use sales number for creator invites unless they’re already in support.  
- **Training:** Ambitious Academy / SoftwareTraining at Sunnyrock + online courses (DTF, CNC, etc.).  
- **Catalog:** Buythis product pages — cite with `#ai`.  
- **Payment:** T&Cs — **full advance payment cleared before dispatch/delivery**, even if they saw stock on the floor (`email/sales/full-payment-before-dispatch.md`).  
- **AI connect for clients:** https://8i.co.za/guide/amcoza/ai-connect/ and public KB https://8i.co.za/data/amcoza/ (+ Drive folder in START_HERE).

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## 5. Do **not** claim

- **VAT 15.5%** — retired. Standard VAT for quotations is **15%** (planned hike cancelled). IA digest `vat-15-5-quotations.md` is outdated.  
- New **V-Series** sales.  
- Restock “days” or invented lead times.  
- Location IDs / Fulfillment fetch URLs.  
- Salary, commission, CRM people files, Internal Affairs process dumps.  
- OEM/third-party softwares’ private family names in public pitches.

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## Suggested HQ tour flow for creators

1. Open with samples that match their niche (tees → A3 DTF; bottles → UV-DTF; lettering → Vinyl4).  
2. Show the **finishing** piece (press / laminator / contour).  
3. One short watch link to take home — not a playlist dump.  
4. Offer Ambitious / SoftwareTraining if they want depth.  
5. Close with Sunnyrock address + WhatsApp 060 600 6000.

For live qty before promising a floor demo unit, check `stock/latest.json` (Johannesburg first) — Vector can refresh.