How to Buy a HEATWARE Heat Press or Roller from AM.CO.ZA: The Real Steps, Terms and Delivery
This page started as a December 2024 heatware.co.za post, "Where to Buy HEATWARE Heat Press Machinery: A Guide to Getting Started". It gave a generic ten-step checklist: look for authorised dealers, visit trade shows, check online marketplaces, look for a seal of approval. None of that describes how a Heatware press is actually bought. Heatware is AM.CO.ZA's own heat press brand, sold through Buythis, and every Heatware product page carries the same set of written terms on pricing, delivery, installation, warranty and spares. This deepened version walks through that real process step by step, using those terms word for word where it matters.
Other Heatware pages cover other angles: press styles and after-sales on why choose HEATWARE, running costs on affordable HEATWARE presses, real working areas on the size guide, build quality on the HEATWARE advantage, the business case on heat presses for small businesses, and the full range on the heat presses catalogue.
Facts come from the AM.CO.ZA product data behind buythis.co.za (product JSON on am.im; dump dated up to 2026-10-20) and from AM.CO.ZA's YouTube videos, each named where it is used. Prices change, so this page quotes none except the call-out rate written into the product terms; check the current price on each linked Buythis page. Stock is not shown here.
Quick answer
- Where to buy: on Buythis, the AM.CO.ZA shop. Each Heatware machine has its own page, for example H-PRESS/MT8 or H-ROLLER/1600/E6. Buythis prices are shown including VAT.
- Before you order: read the product page's highlights, manuals, videos and terms, and the Buythis Read-This-First page that the pricing term points to.
- Price lock: Heatware prices are linked to exchange rates and adjusted weekly or every two weeks, but once you have placed an order its price stays fixed unless the order is cancelled.
- Model year: the quote is for the newest model. If the newest model is not available you are entitled to up to 5% off the older one, depending on lesser performance or design.
- Set-up: most flat, combo, handheld, mug and pen presses and the 1620 mm electric rollers are self-install (DIY) with installation videos. The 400 × 500 sliding-base press, the 600 × 800 twin-station press, the tumbler press and both 1700 mm oil rollers come with an offer of installation and on-site training, with travel and call-out costs that may apply.
- Warranty: 1 year on complete presses and rollers, 6 months on most electrical spares, none on consumables and on some 3D attachments. Every main machine carries a unique barcode for warranty and service history.
- Help: support on WhatsApp 060 600 7000 (named in the installation notes) and more videos on SortIT.
Step 1: Pick the right category
Heatware products on Buythis sit in a few categories. Start with the one that matches what you will press:
| Category | What is in it | Examples |
|---|---|---|
| Single-function presses | One job per machine: flat T-shirt presses, mug, tumbler and pen presses, handhelds and twin-station presses | H-PRESS/2938, H-PRESS/3838C, H-PRESS/4060, H-PRESS/MUG, H-PRESS/PEN |
| Multi-function presses | One heater and controller with swap-on flat, mug, cap, plate and other attachments | H-HOBBY/M5, H-HOBBY/P5, H-PRESS/MT5, H-PRESS/MT10E |
| Roller presses | Continuous rollers for long sublimation runs, lanyards and banners | H-ROLLER/300/E4, H-ROLLER/1600/E6, H-ROLLER/1700/OIL9 |
| Spares and accessories | Elements, controllers, blankets, attachments, pads and thermal tape | H-CONTROL, H-1600/BLANKET, H-PRESS/SHOE, H-TAPE/THERMAL |
If you are not sure which press fits, the AM.CO.ZA sales team uses a "which press" enquiry guide that is linked from the product data: Heat press: which press?. There are also guides for a flat press for DTF and mug and tumbler presses, plus the Heat Press SKU Guide. The size guide compares real working areas.
Step 2: Read the product page properly
A Heatware product page on Buythis is built from the product JSON, and the useful parts are:
- Highlights. Power, temperature range, timer and size. For example the H-PRESS/MT8 lists single-phase household power with a maximum 1400W output, a 93°C to 232°C range, control within 2°C and a 1 to 999 second timer. The H-ROLLER/1600/E6 lists single-phase 220V with a maximum 6.4kW output, a 35 minute pre-heat, a 220 mm roller at 0.3 to 3 metres per minute, and material up to 1620 mm wide and 8 mm thick.
- Documents. Manuals for several presses, such as the user manuals for the H-HOBBY/M5, H-HOBBY/P5 and H-PRESS/2938, the Heat Press Guide on the H-PRESS/4060 and H-PRESS/PEN, and the roller blanket care flyer on the H-1600/BLANKET.
- Videos. A feature video plus installation videos, for example Unbox Heatware Hobby M5 5 in 1 Heat Press, Assemble and Operation Guide (2025-05-21) for the Hobby M5.
- Photo gallery. Most machines link a WellDone product photo gallery, such as the MT8 gallery, and the heat press machine gallery.
- Terms. The written conditions covered in Step 3. They are the part most buyers skip and the part that answers most after-sales questions.
What is in the box, and what is not covered
The Multitalent and combo presses list their attachments, and the warranty term names the ones that have no warranty. On the H-PRESS/MT8 that is the flat press attachment, cap press, the 500 and 350 cup presses, the 15 cm and 12 cm plate (disk) presses, the 240 and 320 mug presses and the cup press. On the H-PRESS/MT10 and H-PRESS/MT10E the pen attachment has a 6 month warranty. The heater unit and controller are covered for the main 1 year period. The picture disclaimer on every Heatware product also says photos are for demonstration only and colours, shape or minor features may differ, and that you may ask for the latest feature list before you buy.
Step 3: Understand the terms before you pay
These are the written terms on Heatware products in the dump dated 2026-10-20. The count shows how many of the 50 Heatware SKUs in this page's data carry each term.
| Term | On how many SKUs | What it means for you |
|---|---|---|
| Forex Linked Pricing | 47 | Prices follow exchange rates and are adjusted weekly or every two weeks. An order you have placed keeps its price unless it is cancelled; a new order gets the new rate. |
| Latest Model Quoted | 27 (all main machines) | The listing describes the newest model. Ask sales which model year you are getting. If only an older model is available you are entitled to up to 5% off, depending on lesser performance or design. |
| Self-Installation | 20 | A DIY product: you assemble and install it with the included guide. If you want AM.CO.ZA to assemble and set it up, a technician call-out fee applies. |
| Quality Warranty | 32 | Covers defects from faulty materials or poor workmanship for the stated period. Normal wear and tear and misuse are not covered. |
| Barcode System | 27 | Every main machine has a unique barcode so its warranty and service history can be checked on the website or app, which also helps when you resell it. |
| SANS 60335 safety test | 16 | AM.CO.ZA states its heat press passed the SANS 60335 electrical appliance safety test, with the story and report on Cornerstone. |
| Free Installation (spares) | 14 | Installing and diagnosing new spares bought from AM.CO.ZA, on machines AM.CO.ZA sold, is free apart from any call-out rate. |
| Money Back Guarantee (spares) | 14 | If a technician diagnoses remotely, proposes a spare, and it turns out unused or not needed, you get credit for it when it is returned in original condition within 30 days. The credit is for later purchases, not a cash refund. |
| Call-out Installation and Travel Cost | 14 | Call-outs are booked first come, first served once you accept the quote. Unless you collect and drop off the technician yourself, the listed rate is R 11.95 per kilometre of driving distance from the nearest branch, and AM.CO.ZA asks you to confirm the current rate first. |
| Disclaimers | 50 | Pictures are for demonstration. Consumables carry no warranty and no refund, though unused, intact consumables may be exchanged for another size or model by written agreement. |
The spare-part warranty has one more condition worth knowing: it lapses if the part is fitted to a machine not sold by AM.CO.ZA, or installed, repaired or modified by anyone other than an AM.CO.ZA technician (or under their supervision), unless management agrees otherwise in writing.
Step 4: Place the order on Buythis
Order from the machine's own Buythis page. Things to settle before you check out:
- The exact SKU. Several presses look alike. For instance H-PRESS/3838 is a swing-away 380 × 380 press, H-PRESS/3838C is a clamshell of the same size, and H-HOBBY/3838C is the lighter Hobby clamshell. Quote the SKU when you ask questions.
- Attachments and consumables you will need on day one. The product data lists cross-sells; the H-PRESS/MT8 suggests sublimation ink, A4 paper, sublimation mugs and thermal tape. Thermal tape matters on every press: see How Thermally Conductive Adhesive Transfer Tapes Works, Why You Need Thermal-Tape for Heat Press (2021-05-29).
- Power at your premises. The big rollers need more than a wall plug. The 1700 mm 12kW oil roller needs 380V three-phase; the 9kW and 6kW rollers need a dedicated circuit with the cable sizes given on the running-cost page. Sort this out before delivery, not after.
- Floor space and access. See the shipping table in Step 5.
Step 5: Delivery, unpacking and set-up
The product data gives a shipping weight and box size for most machines. Weight is in kilograms and size in centimetres as listed (length × width × height).
| Machine | Weight | Box size | Set-up | Warranty |
|---|---|---|---|---|
| H-PRESS/P0 | 2.5 | 21.5 × 17.5 × 12 | Self-install (DIY) | 1 Year |
| H-PRESS/P1 | 5 | 37 × 32 × 24 | Self-install (DIY) | 1 Year |
| H-HOBBY/P5 | 7.41 | 61.5 × 26.5 × 37.5 | Self-install (DIY) | 1 Year |
| H-HOBBY/M5 | 14 | 43 × 42 × 35 | Self-install (DIY) | 1 Year |
| H-PRESS/2938 | 16.5 | 58 × 48 × 27 | Self-install (DIY) | 1 Year |
| H-HOBBY/3838C | 17 | 60 × 70 × 36 | Not stated in the data | 1 Year |
| H-PRESS/3838 | 21 | 46 × 46 × 60 | Self-install (DIY) | 1 Year |
| H-PRESS/3838C | 21.5 | 67 × 46 × 45 | Self-install (DIY) | 1 Year |
| H-PRESS/4050 | 29 | 80 × 52 × 50 | Installation and on-site training offered; travel and call-out may apply | 1 Year |
| H-PRESS/MT8 | 22 | 47 × 47 × 54 | Self-install (DIY) | 1 Year |
| H-PRESS/4060 | 52 | 76 × 64 × 50 | Self-install (DIY) | 1 Year |
| H-PRESS/PEN | 9 | 50 × 37 × 47 | Self-install (DIY) | 1 Year |
| H-PRESS/TUMBLER | 9 | 48 × 41 × 31 | Installation and on-site training offered; travel and call-out may apply | 1 Year |
| H-PRESS/4060D | 197.5 | 95 × 120 × 83 | Self-install (DIY) | 1 Year |
| H-PRESS/6080D | 274.5 | 181 × 92 × 80 | Installation and on-site training offered; travel and call-out may apply | 1 Year |
| H-ROLLER/1600/E6 | 272.5 | 226 × 67 × 134 | Self-install (DIY) | 1 Year |
| H-ROLLER/1600/E6P | 272.5 | 222 × 68 × 122 | Self-install (DIY) | 1 Year |
| H-ROLLER/1700/OIL9 | 978 | 230 × 150 × 135 | Installation and on-site training offered; travel and call-out may apply | 1 Year |
| H-ROLLER/1700/OIL12 | 978 | 230 × 150 × 135 | Installation and on-site training offered; travel and call-out may apply | 1 Year |
What the set-up notes say:
- Self-install machines. The installation note reads: "This is a DIY Product, meaning that it requires for you to assemble and install it yourself." Step-by-step videos come with it, more are on SortIT, and you can contact support on WhatsApp 060 600 7000. Examples: Assemble of Heatware MT8 Multifunctional Heat Press (2025-05-07), Unbox Heatware Hobby M5 5 in 1 Heat Press, Assemble and Operation Guide (2025-05-21), Heatware H-PRESS/2938 Hobby Flat T-Shirt Heat Press Operations (2025-01-21) and, for the twin-station press, Double Station Pneumatic Piston Lifted Heat Press Machine of 400x600mm Size Unbox and Installation (2023-04-02), which advises at least four people to lift the main unit onto its frame. For the 1620 mm rollers see Roller Sublimation Heat Press Step by Step Assemble Guide, Work Table, Tension Rollers and Feeders (2021-03-04) and Assemble H-ROLLER/1600/E6P Roller Heat Press with Liner Paper Take Up Roller, Installation Guide (2025-02-04).
- Installed machines. For the H-PRESS/4050, H-PRESS/6080D, H-PRESS/TUMBLER, H-ROLLER/1700/OIL9 and H-ROLLER/1700/OIL12 the note reads: "We offer installation and on-site training with the purchase of this machine, therefore travel and call-out costs may apply. The machine will be delivered via freight company before one of our technician's arrive after you made booking." Videos are provided to speed up the installation, such as Basic Operation for 12kW 1700mm Open-Drum Oil Heat Press with Blanket Automatic Centering (Part 1) (2026-02-01) and New Heatware 12kW Open-drum Oil Heat Press with Automatic Blanket Central Positioning (2026-01-25).
- The 1700 mm oil rollers weigh 978 kg in the box. Plan for a forklift or lifting gear, a wide enough door and a level floor before the freight truck arrives.
Step 6: Register, learn and keep it running
- Barcode. Keep the machine's barcode. It links the warranty and service history, which also helps if you sell the machine later.
- Learn the controls. Operation videos exist for most presses, for example How to Use the Mug & Tumbler Press Machines from AM.CO.ZA, Set Temperature and Time (2025-04-29) for mug and tumbler presses and Roller Heat Press Review and Heatware 220V 1620mm Roller Heat Press Basic Functions Walkthrough (2022-09-26) for the 1620 mm roller.
- Look after the wear parts. Roller blankets are the main one: Blanket Care and New Blanket Preparation for Roller Heat Press Machines (2025-05-01). Elements, controllers and the slip ring are sold as spares with a 6 month warranty (the H-CONTROL controller lists 1 year). Spares fitted by AM.CO.ZA on an AM.CO.ZA machine are installed free apart from call-out.
- Add attachments later. Multi-function presses can grow: Install Shoe Press (H-PRESS/SHOE) on Heatware Multifunction Heat Press Range (2026-05-07) shows the H-PRESS/SHOE shoe press going onto the Multitalent range.
Spares and warranty periods at a glance
| Part | Warranty in the data |
|---|---|
| H-1600/ELEMENT, H-1700/ELEMENT heating elements | 6 Months |
| H-CONTROL controller | 1 Year |
| H-CONTROL/2 controller | 6 Months |
| H-ROLLER/1700/RING slip ring | 6 Months |
| H-1600/BLANKET, H-1700/BLANKET roller blankets | Not listed (wear part) |
| H-MAT/3838 silicone mat, H-TAPE/THERMAL thermal tape | Not listed (consumable; consumables carry no warranty) |
| H-PRESS/FLAT, H-PRESS/CAP, H-PRESS/MUG320 attachments | Listed as no warranty inside combo sets |
The 2024 checklist, checked
- "Check authorized dealers and distributors." Heatware products in the data are supplied by AM.CO.ZA and sold through Buythis. The data names no other dealers, so this page cannot point you to any.
- "Read customer reviews and testimonials." Still good advice. AM.CO.ZA customer videos exist too, such as 220V 9kW Oil Heating Roller Heat Press Tested on 7 Meters Long Banner Sublimation Pressing (2024-09-26).
- "Compare prices and promotions." Prices are forex-linked and change weekly or every two weeks; what protects you is that a placed order keeps its price.
- "Visit trade shows and expos." The product data mentions no trade shows. The installation notes and videos are the documented way to see the machines working.
- "Check online marketplaces" and "the HEATWARE seal of approval". The data describes no marketplace sellers and no seal. The safety claim that is documented is the SANS 60335 test.
- "Review warranty and support policies." True, and Step 3 lists exactly what they say.
- "Explore resources and tutorials." True: manuals, the Heat Press Guide, SortIT and the videos on this page.
FAQ
Where do I buy a Heatware heat press? On its Buythis product page, for example H-PRESS/2938 or H-ROLLER/1600/E6P. Heatware is AM.CO.ZA's brand.
Will the price change after I order? No. The pricing term says the price of an order you have already placed stays fixed unless the order is cancelled. New orders get the current rate.
Do I have to assemble it myself? For DIY machines, yes, with guides and videos; AM.CO.ZA will do it for a technician call-out fee. The 400 × 500 sliding-base and 600 × 800 twin-station presses, the tumbler press and the 1700 mm oil rollers come with an offer of installation and on-site training.
What if I get an older model? The Latest Model Quoted term entitles you to up to 5% off an older model when the newest is not available, depending on lesser performance or design.
How long is the warranty? 1 year on complete Heatware presses and rollers, 6 months on most electrical spares, and none on consumables or on certain combo attachments named in each listing.
Can I return a spare I did not need? If a technician proposed it after a remote diagnosis and it was not needed, you get credit (not cash) when it is returned unused in original packaging within 30 days.
Videos
- Heatware Heat Press Range Keeps Expanding with More Automatic Heat Presses (2024-10-13): the video in the original post, a handheld combo with mug and cap attachments.
- Heat Presses Tour of Popular Heat Presses in South Africa Market for Business and Industrial (2024-05-28): a tour of popular heat presses.
- Unbox Heatware Hobby M5 5 in 1 Heat Press, Assemble and Operation Guide (2025-05-21) and Assemble of Heatware MT8 Multifunctional Heat Press (2025-05-07): unboxing and assembling combo presses.
- Heatware H-PRESS/2938 Hobby Flat T-Shirt Heat Press Operations (2025-01-21): Hobby flat press operation.
- Double Station Pneumatic Piston Lifted Heat Press Machine of 400x600mm Size Unbox and Installation (2023-04-02) and 6040D Twin Station Heat Press Installation and Operation (2026-10-04): twin-station press unboxing, installation and operation.
- Roller Sublimation Heat Press Step by Step Assemble Guide, Work Table, Tension Rollers and Feeders (2021-03-04), Assemble H-ROLLER/1600/E6P Roller Heat Press with Liner Paper Take Up Roller, Installation Guide (2025-02-04) and Roller Heat Press Review and Heatware 220V 1620mm Roller Heat Press Basic Functions Walkthrough (2022-09-26): assembling and using the 1620 mm electric rollers.
- Basic Operation for 12kW 1700mm Open-Drum Oil Heat Press with Blanket Automatic Centering (Part 1) (2026-02-01), New Heatware 12kW Open-drum Oil Heat Press with Automatic Blanket Central Positioning (2026-01-25) and 220V 9kW Oil Heating Roller Heat Press Tested on 7 Meters Long Banner Sublimation Pressing (2024-09-26): the 1700 mm oil rollers.
- Blanket Care and New Blanket Preparation for Roller Heat Press Machines (2025-05-01): roller blanket care.
- How to Use the Mug & Tumbler Press Machines from AM.CO.ZA, Set Temperature and Time (2025-04-29): mug and tumbler press settings.
- Install Shoe Press (H-PRESS/SHOE) on Heatware Multifunction Heat Press Range (2026-05-07): adding the shoe press attachment.
- How Thermally Conductive Adhesive Transfer Tapes Works, Why You Need Thermal-Tape for Heat Press (2021-05-29): why thermal tape matters.
Related pages
- Why choose HEATWARE
- Affordable HEATWARE presses: running costs
- Heatware size guide
- The HEATWARE advantage
- Heatware for small businesses
- Heat presses catalogue
- Heatware site page
Original post (2024, heatware.co.za)
Source: https://heatware.co.za/buy-heatware-heat-press
- published: 2024-12-02 19:38:30
- modified: 2024-12-02 19:38:30
- youtube:
- https://www.youtube.com/watch?v=k9YI51wZjWI
Embark on Your HEATWARE™ Journey: A Step-by-Step Buying Guide
Are you ready to elevate your heat applications with HEATWARE™? This comprehensive guide will walk you through the process of acquiring your own high-quality, low-cost Heat Press and Roller Heat Presses. Follow these steps to ensure a smooth and informed buying experience.
https://www.youtube.com/watch?v=k9YI51wZjWI
- Explore the HEATWARE™ Product Range:
Before making a purchase, familiarize yourself with the diverse range of HEATWARE™ products. Visit the official HEATWARE™ website or authorized dealers to browse through the selection of heat presses, rollers, and accessories. Take note of the specifications, features, and dimensions to identify the equipment that best suits your needs. For example there are Single-Function Heat Presses, Multi-Function Heat Presses and Roller Heat Presses.
- Read Customer Reviews and Testimonials:
Gain insights into real user experiences by reading customer reviews and testimonials. Check the official HEATWARE™ website, online marketplaces, and community forums to understand how other individuals and businesses have benefited from HEATWARE™ products. This step will help you make an informed decision based on the experiences of others.
- Consider Your Application Needs:
Determine the specific applications you intend to pursue with your HEATWARE™ equipment. Whether it's custom apparel, promotional products, or industrial applications, understanding your unique needs will guide you in selecting the most suitable heat press or roller model.
- Check Authorized Dealers and Distributors:
HEATWARE™ is often available through authorized dealers and distributors. Visit the official website to locate authorized sellers in your region. Purchasing from authorized channels ensures that you receive genuine HEATWARE™ products and benefit from warranty and customer support services.
- Compare Prices and Promotions:
Explore pricing options from different authorized sellers. Keep an eye out for promotions, discounts, and package deals that may be available. Comparing prices allows you to secure the best value for your investment.
- Visit Trade Shows and Expos:
HEATWARE™ may showcase its products at trade shows and expos. Attend these events to see the equipment in action, ask questions to knowledgeable representatives, and take advantage of any exclusive offers or demonstrations. This firsthand experience can enhance your confidence in your purchasing decision.
- Check Online Marketplaces:
Authorized dealers may also sell HEATWARE™ products on popular online marketplaces. Ensure that the seller is authorized by checking for the HEATWARE™ seal of approval or contacting HEATWARE™ directly for verification.
- Review Warranty and Support Policies:
Before finalizing your purchase, review the warranty and customer support policies provided by HEATWARE™. Understanding these policies ensures that you have the necessary support in case of any issues or inquiries.
- Make Your Purchase:
Once you've selected the right HEATWARE™ product for your needs and identified a reliable seller, proceed with making your purchase. Follow the ordering instructions provided by the authorized dealer or distributor to secure your high-quality HEATWARE™ heat press or roller.
- Explore Resources and Tutorials:
After your purchase, take advantage of the resources and tutorials provided by HEATWARE™. These materials can help you maximize the capabilities of your equipment and achieve optimal results in your heat applications.
Welcome to the HEATWARE™ Community
Congratulations on your decision to invest in HEATWARE™! By following this guide, you're well on your way to unlocking the full potential of high-quality, low-cost heat press and roller solutions. Join the HEATWARE™ community and embark on a journey of creativity, efficiency, and success.
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