# Company AI understands information mentioned in videos

- Source-Date (SAST): 2026-08-31 00:04
- From/To: Eric → support
- Dest: IA
- Review-after: 2027-02-28
- Status: current
- Source: company email (Archives/Internal Affairs), 2026-08-31

## Facts

- As of 2026-08-31, the company AI has most of the video information.
- If a fact is mentioned in a company video, the AI understands it.
- Support should not tell clients or colleagues that the AI cannot answer from video content. Try the AI first when the answer lives in a training or product video.