# Callout paid but never done (discontinued) → refund via April/accounts

**Batch:** 128 | **Source:** GH4129-KONANA-43 Print Galaxy/Saayman `198c6e38cb6faa76`

If April told client model discontinued / buy new and tech never went out, refund is legitimate path even if stem looks like a callout. Owning rep may have no record — ask April.