# Double-pay: card on-site then EFT (IA) **Lesson (b104 TB4027-NJABUL):** 1. Worker card-pays and collects; office EFT's same invoice next morning unaware. 2. Bank may show only the EFT stem — ask owning rep for **card BB** before refunding. 3. Quote stem (-19) may differ from invoice/dispatch stem (-20) on same buyer — OK if BB matches card. 4. Never export client banking / refund amounts to public KB.