# If someone asks for Eric: email first, then WhatsApp

- Source-Date (SAST): 2024-05-03 09:45
- From/To: Eric → everyone
- Dest: IA
- Review-after: 2027-02-28
- Status: current
- Source: company email (Archives/Internal Affairs), 2024-05-03

## Facts

- Direct visitors who ask for Eric (by name or as owner) to email eric@am.co.za.
- Phone if needed: 076 666 6699. If the call fails, they should WhatsApp that number (often a network issue).
- High volume: Eric may not reply to every person. Complaints about no reply do not mean the request is a priority.