# Trailer Transport: book via Tavonga, not Danie; client form am.co.za/Trailer

- Source-Date (SAST): 2025-01-25 11:10; recirculated 2025-02-10 10:11; 2025-10-04 12:19
- From/To: April → sales; cc Danie, Eric, Tavonga
- Dest: IA
- Review-after: 2027-08-31
- Status: current
- Source: company email (Archives/Internal Affairs), 2025-01-25 / 2025-02-10 / 2025-10-04

## Facts

- Do not book trailer deliveries directly with Danie.
- Submit a prospective Delivery Note and Dispatch Reference to Tavonga for the booking calendar.
- The confirmed booking date is added to the calendar and emailed to the client via Google Calendar.
- In the morning Danie receives booking information only from Tavonga or April, with a delivery note of instructions.
- Clients complete delivery notes for the driver at https://am.co.za/Trailer (name, business name, address, email, contact numbers, invoice number, order reference, date of purchase, ID/passport, preferred date).
- The preferred date is not the delivery date; the final date is emailed from the calendar booking.
- On delivery the client presents proof of payment and identification. The driver cannot redirect, relocate, or reassign the parcel.
- Delivery inquiries: trailer@am.co.za
- The online form emails a confirmation of the submitted notes to the client for review and correction.