# IA: Wrong AM bank (VAT vs NON-VAT) → bank letter + Eric refund

**Batch:** 135 | **Source:** Corrie Ink Graphics `1904edcaad7198d0`

If client pays VAT account instead of NON-VAT (or vice versa): collect bank confirmation letter, Eric once-off refunds to correct client account (FNB ref on proof). Attach original POP/BB ref on the refund request.