# WhatsApp: number already connected to a contact

- Source-Date (SAST): 2023-02-11 10:09
- From/To: Eric → everyone
- Dest: IA
- Review-after: 2027-02-28
- Status: current
- Source: company email (Archives/Internal Affairs), 2023-02-11

## Facts

- If 060 600 6000 WhatsApp errors **phone number already connected to a contact**, click through to the **first** contact created for that number — the system only talks to the first duplicate.