38x38 clamshell heat press

Situation

Client sent product images (not mirrored). Staff named a 38x38 clamshell heat press plus three other heat-press products from those images and asked for quote details. Client replied Y. Later the same thread also asked whether they wanted a printer or only film and powder, then A3 or 600 mm size; no size was answered on this GET.

• source_ref: AM sales WhatsApp, channel 122916, contact id 511315572, message ids 1786711006000000 / 1786711006000005 (images 2026-08-14T12:36:46Z / 14:36 SAST Friday), 1786777025018125 (product names pending 2026-08-15T06:57:05Z / 08:57 SAST Saturday), 1786777406638707 (quote-details pending 2026-08-15T07:03:27Z / 09:03 SAST Saturday), 1786812574000000 (Y at 2026-08-15T16:49:34Z / 18:49 SAST Saturday), 1786953234600367 (printer or film and powder pending 2026-08-17T07:53:55Z / 09:53 SAST Monday), 1786955771000000 (Yaa at 2026-08-17T08:36:11Z / 10:36 SAST Monday), 1786959152425060 (A3 or 600 mm pending 2026-08-17T09:32:33Z / 11:32 SAST Monday)

Quoted

• Machine: 38x38 clamshell heat press — staff named it from the inbound images (fact, confidence high, evidence message id 1786777025018125, 2026-08-15T06:57:05Z / 08:57 SAST Saturday)
• Options: quoted together with Hobby Tumbler press, small heat press, and Automatic Mug press (fact, confidence high, evidence same message id 1786777025018125). Quote-details (Business Name / name / phone / email / address) were not sent (fact, confidence high, evidence inbound Y only after that ask, message id 1786812574000000)

Related machines

• Hobby Tumbler press — named on the same quote (message id 1786777025018125, 2026-08-15T06:57:05Z). Not a SKU on this thread.
• small heat press — named on the same quote (message id 1786777025018125). Not a SKU on this thread.
• Automatic Mug press — named on the same quote (message id 1786777025018125). Not a SKU on this thread.
• Printer (A3 or 600 mm) plus film and powder — later same-thread ask; no SKU and no size answer on this GET (message ids 1786953234600367 2026-08-17T07:53:55Z / 09:53 SAST; 1786959152425060 2026-08-17T09:32:33Z / 11:32 SAST)

Source

• contact_id: 511315572 (id only)
• source_ref: AM sales WhatsApp, WhatsApp Business channel 122916, contact id 511315572; message ids 1786777025018125, 1786777406638707, 1786812574000000, 1786953234600367, 1786959152425060
• fetched_at: 2026-08-17T20:04:51Z (live GET; HTTP Date Mon, 17 Aug 2026 20:04:51 GMT / 22:04:51 SAST). Contact meta 2026-08-17T20:04:53Z.