H-PRESS/MT5E: Heatware MT5E 1400W Heat Press Multitalent with 380380mm Flat Press, Mugs Press, Two Pl...

Problem

Newest support talk first from the 2024-2026 support dump (contact+user only, workspace 060 600 7000). No names, phones, emails, addresses, or amounts.

• 2026-06-26T13:10:58Z / 2026-06-26 15:10 SAST Friday: I bought the 5 in 1 heat press machine last year in July. Last night I wanted to use it and when I switched it on there was a funny sound that it was making then it suddenly just stopped working. I switched it off and on again, the numbe... (contact id 476544658, message id 1782474449000000)

• 2026-04-16T13:58:30Z / 2026-04-16 15:58 SAST Thursday: I’m doing sublimation and the white Teflon sheet at the top was coming loose and I thought that caused ghosting etc, but I removed it and bought a Teflon sheet but it’s still doing the same thing / Not sure what’s the problem now (contact id 428981192, message id 1776262235000000)

• source_ref: AM support WhatsApp / Website Chat, workspace 060 600 7000, contact id 476544658, message id 1782474449000000 at 2026-06-26T13:10:58Z / 2026-06-26 15:10 SAST Friday

• source_url: https://buythis.co.za/h-press-mt5e#ai

Fix

• 2026-06-26T13:10:58Z / 2026-06-26 15:10 SAST Friday: staff asked for a Johannesburg drop-off after the public form https://am.co.za/dropoff — https://am.co.za/dropoff (contact id 476544658, message id 1782479158602802)
• 2026-04-16T13:58:30Z / 2026-04-16 15:58 SAST Thursday: pre-heat or pre-press the fabric make it shrink to size (older history) (contact id 428981192, message id 1776275233682176)

Related machines

• H-PRESS/MT5: Heatware MT5 1400W Heat Press Multitalent with 290380mm Flat Press, Mugs Press, Two Pla... — same support dump family (https://buythis.co.za/h-press-mt5#ai)
• H-PRESS/MT8E: Heatware MT8E 1400W Heat Press Multitalent with 380380mm Flat Press and All 3D Shape Pr... — same support dump family (https://buythis.co.za/h-press-mt8e#ai)
• H-PRESS/MT8: Heatware MT8 1400W Heat Press Multitalent with 290380mm Flat Press and All 3D Shape Pre... — same support dump family (https://buythis.co.za/h-press-mt8#ai)
• H-HOBBY/TUMBLER: Heatware Hobby 620W Portable Tumbler Heat Press with ⌀85mm, 270mm Tumbler Press Holder,... — same support dump family (https://buythis.co.za/h-hobby-tumbler#ai)
• H-ROLLER/1600/E6: V-Smart+Plus Automatic Contour Cutting Vinyl Cutter 1660mm Working Area — same support dump family (https://buythis.co.za/h-roller-1600-e6#ai)

Source

• contact_id: 476544658 (id only)
• other contact ids (id only): 428981192
• source_url: https://buythis.co.za/h-press-mt5e#ai
• source_ref: AM support WhatsApp / Website Chat, workspace 060 600 7000; message ids 1782474449000000, 1776262235000000
• fetched_at: 2026-08-26T08:54:33Z (support dump harvest 2026-08-26 SAST). 2026 contact+user messages included.