---
title: H-PRESS/MT5E
source_url: https://buythis.co.za/h-press-mt5e#ai
source_ref: AM support WhatsApp / Website Chat, workspace 060 600 7000, contact id 476544658
fetched_at: 2026-08-26T08:54:33Z
category: machines
later_t_path: T:\V\sources\machines\h-press-mt5e.md
contact_id: 476544658
---

# H-PRESS/MT5E: Heatware MT5E 1400W Heat Press Multitalent with 380380mm Flat Press, Mugs Press, Two Pl...

## Problem

Newest support talk first from the 2024-2026 support dump (contact+user only, workspace 060 600 7000). No names, phones, emails, addresses, or amounts.

- 2026-06-26T13:10:58Z / 2026-06-26 15:10 SAST Friday: I bought the 5 in 1 heat press machine last year in July. Last night I wanted to use it and when I switched it on there was a funny sound that it was making then it suddenly just stopped working. I switched it off and on again, the numbe... (contact id `476544658`, message id `1782474449000000`)
- 2026-04-16T13:58:30Z / 2026-04-16 15:58 SAST Thursday: I’m doing sublimation and the white Teflon sheet at the top was coming loose and I thought that caused ghosting etc, but I removed it and bought a Teflon sheet but it’s still doing the same thing / Not sure what’s the problem now (contact id `428981192`, message id `1776262235000000`)

- source_ref: AM support WhatsApp / Website Chat, workspace 060 600 7000, contact id `476544658`, message id `1782474449000000` at 2026-06-26T13:10:58Z / 2026-06-26 15:10 SAST Friday
- source_url: https://buythis.co.za/h-press-mt5e#ai

## Fix

- 2026-06-26T13:10:58Z / 2026-06-26 15:10 SAST Friday: staff asked for a Johannesburg drop-off after the public form https://am.co.za/dropoff — https://am.co.za/dropoff (contact id `476544658`, message id `1782479158602802`)
- 2026-04-16T13:58:30Z / 2026-04-16 15:58 SAST Thursday: pre-heat or pre-press the fabric make it shrink to size (older history) (contact id `428981192`, message id `1776275233682176`)

## Related machines

- H-PRESS/MT5: Heatware MT5 1400W Heat Press Multitalent with 290380mm Flat Press, Mugs Press, Two Pla... — same support dump family (`https://buythis.co.za/h-press-mt5#ai`)
- H-PRESS/MT8E: Heatware MT8E 1400W Heat Press Multitalent with 380380mm Flat Press and All 3D Shape Pr... — same support dump family (`https://buythis.co.za/h-press-mt8e#ai`)
- H-PRESS/MT8: Heatware MT8 1400W Heat Press Multitalent with 290380mm Flat Press and All 3D Shape Pre... — same support dump family (`https://buythis.co.za/h-press-mt8#ai`)
- H-HOBBY/TUMBLER: Heatware Hobby 620W Portable Tumbler Heat Press with ⌀85mm, 270mm Tumbler Press Holder,... — same support dump family (`https://buythis.co.za/h-hobby-tumbler#ai`)
- H-ROLLER/1600/E6: V-Smart+Plus Automatic Contour Cutting Vinyl Cutter 1660mm Working Area — same support dump family (`https://buythis.co.za/h-roller-1600-e6#ai`)

## Source

- contact_id: `476544658` (id only)
- other contact ids (id only): `428981192`
- source_url: https://buythis.co.za/h-press-mt5e#ai
- source_ref: AM support WhatsApp / Website Chat, workspace 060 600 7000; message ids `1782474449000000`, `1776262235000000`
- fetched_at: `2026-08-26T08:54:33Z` (support dump harvest 2026-08-26 SAST). 2026 contact+user messages included.