---
title: V3-740
source_url: https://buythis.co.za/v3-740#ai
source_ref: AM support WhatsApp / Website Chat, workspace 060 600 7000, contact id 254631010
fetched_at: 2026-08-26T08:54:33Z
category: machines
later_t_path: T:\V\sources\machines\v3-740.md
contact_id: 254631010
---

# V3-740: V-Smart Contour Cutting Vinyl Cutter 740mm Working Area with Stand

## Problem

Newest support talk first from the 2024-2026 support dump (contact+user only, workspace 060 600 7000). No names, phones, emails, addresses, or amounts.

- 2026-02-16T08:06:17Z / 2026-02-16 10:06 SAST Monday: My cutters motherboard was replaced a while ago. I think it is starting to give the same issues again. The only button on my pad that is working is "reset" but it resets the machine and moves the blade left and then stops. It is also not... (contact id `254631010`, message id `1770894319000000`)
- 2025-12-11T10:40:05Z / 2025-12-11 12:40 SAST Thursday: I trust this finds you well.. Kindly assist I purchased a v series vinyl cutter. The LCD Screen stopped working in the vinyl cutter.. Below is the QR Code (contact id `252396033`, message id `1765448149000000`)
- 2025-02-25T07:17:03Z / 2025-02-25 09:17 SAST Tuesday: Hi this machine still does not cut (contact id `237187245`, message id `1740400404000000`)
- 2024-12-12T08:48:46Z / 2024-12-12 10:48 SAST Thursday: Ac-flexi starter will connect my computer and vinyl cutter to work properly / Hi my vinyl machine buttons, menu, pause, Test buttons they don't function what it seems to be a problem (contact id `237815663`, message id `1733490549000000`)
- 2024-12-11T10:18:57Z / 2024-12-11 12:18 SAST Wednesday: My machine is not cutting. I send the work work but the vinyl cutter does not respond (contact id `239087549`, message id `1733911104000000`)
- 2024-11-14T06:31:22Z / 2024-11-14 08:31 SAST Thursday: Hallo I have a Amco vsmart vinyl cutter and it's printer plug on the motherboard is damaged, can I use the serial port instead? Will a serial to USB cable work. If it will work I would rather like to spend the money I would spend on a ne... (contact id `202955179`, message id `1731491859000000`)
- 2024-11-13T06:36:55Z / 2024-11-13 08:36 SAST Wednesday: I used to cut from coral working with one of your older cutters but the roller stopped working. So I know how to use it as a printer plotter. Bought newer machine from someone who used your cutting software but can't find the code. I wil... / Thinking it could be a wrong setting in v5 vinylcut or wrong driver for cutter I don't know need help please. (contact id `232080693`, message id `1731334850000000`)
- 2024-11-11T14:14:20Z / 2024-11-11 16:14 SAST Monday: Can't complain about customer services because customer service is non-existent (contact id `232075139`, message id `1731330986000000`)
- 2024-10-18T12:15:09Z / 2024-10-18 14:15 SAST Friday: I still don't have the link to download Team Viewer and I also don't have the license yet. / But I sent for you. My Software Name is: AM. CO. ZA Vinylcut Vinyl cutting Software. Software version: 5.xx Software ID: [tel] Serial Number: [tel] (contact id `225825994`, message id `1729076076000000`)
- 2024-07-03T10:13:17Z / 2024-07-03 12:13 SAST Wednesday: I am having a problem with my machine not cutting the full width of the vinyl. It is an intermittent problem. on the shirt vinyl I cut last night and then tried to recut this morning it is not cutting about 180mm of the 500mm width. The ... / Please send me the link to download the plugin driver, along with any specific instructions. (contact id `196814584`, message id `1719993775883222`)
- 2024-06-14T11:46:04Z / 2024-06-14 13:46 SAST Friday: I have a v-smart vinyl cutter with am Vintlcut software installed on my pc. I think I have a virus on my pc and need to move my license to my laptop. My pc runs for a bit then bombs out. I'm afraid it may do this in the middle of deactiv... / I used serial number (contact id `192605471`, message id `1718352545347086`)
- 2024-06-06T12:33:01Z / 2024-06-06 14:33 SAST Thursday: I have the problem with the pressure for blade / I have problem with the blade pressure is low only writing but its doesn't cut (contact id `180741325`, message id `1717675916897370`)
- 2024-05-22T16:45:13Z / 2024-05-22 18:45 SAST Wednesday: I have a situation with my machine here, V3-740 series It is responding to power and the head moves but it's not cutting, I have changed put a new blade but still the impact movement of cutting is not taking place (contact id `183916992`, message id `1716360703276864`)

- source_ref: AM support WhatsApp / Website Chat, workspace 060 600 7000, contact id `254631010`, message id `1770894319000000` at 2026-02-16T08:06:17Z / 2026-02-16 10:06 SAST Monday
- source_url: https://buythis.co.za/v3-740#ai

## Fix

- 2026-02-16T08:06:17Z / 2026-02-16 10:06 SAST Monday: staff asked for a Johannesburg drop-off after the public form https://am.co.za/dropoff — https://am.co.za/dropoff (contact id `254631010`, message id `1770974779803168`)
- 2025-12-11T10:40:05Z / 2025-12-11 12:40 SAST Thursday: staff asked for a Johannesburg drop-off after the public form https://am.co.za/dropoff — https://am.co.za/dropoff (older history) (contact id `252396033`, message id `1765449501255474`)
- 2025-02-25T07:17:03Z / 2025-02-25 09:17 SAST Tuesday: staff asked for a Johannesburg drop-off after the public form https://am.co.za/dropoff — https://am.co.za/dropoff (older history) (contact id `237187245`, message id `1740467823479985`)
- 2024-12-12T08:48:46Z / 2024-12-12 10:48 SAST Thursday: public page https://buythis.co.za/ac-flexi#ai, https://buythis.co.za/s-vinylcut#ai, https://am.co.za/remote; plus a remote session (TeamViewer / https://am.co.za/remote) — https://buythis.co.za/ac-flexi#ai, https://buythis.co.za/s-vinylcut#ai, https://am.co.za/remote (older history) (contact id `237815663`, message id `1733989457876176`)
- 2024-12-11T10:18:57Z / 2024-12-11 12:18 SAST Wednesday: staff shared public YouTube https://www.youtube.com/watch?v=v8y81pTVBxs — https://www.youtube.com/watch?v=v8y81pTVBxs (older history) (contact id `239087549`, message id `1733911538635364`)
- 2024-11-14T06:31:22Z / 2024-11-14 08:31 SAST Thursday: staff shared public YouTube https://www.youtube.com/watch?v=n0JjtFln3Pc — https://www.youtube.com/watch?v=n0JjtFln3Pc (older history) (contact id `202955179`, message id `1731529929297415`)
- 2024-11-13T06:36:55Z / 2024-11-13 08:36 SAST Wednesday: staff shared public YouTube https://www.youtube.com/watch?v=v8y81pTVBxs — https://www.youtube.com/watch?v=v8y81pTVBxs (older history) (contact id `232080693`, message id `1731334552512254`)
- 2024-11-11T14:14:20Z / 2024-11-11 16:14 SAST Monday: staff shared public YouTube https://www.youtube.com/watch?v=v8y81pTVBxs; public page https://cncu.co.za/V-Series-Vinyl-Cutting-Plotter/2016%2B%20Model%20USB%202.0%20Printer%20Driver/ — https://cncu.co.za/V-Series-Vinyl-Cutting-Plotter/2016%2B%20Model%20USB%202.0%20Printer%20Driver/, https://www.youtube.com/watch?v=v8y81pTVBxs (older history) (contact id `232075139`, message id `1731333928204191`)
- 2024-10-18T12:15:09Z / 2024-10-18 14:15 SAST Friday: staff shared public YouTube https://www.youtube.com/watch?v=v8y81pTVBxs, https://www.youtube.com/watch?v=3lPWuoK9BIg; public page https://cncu.co.za/Other-Softwares/AM.CO.ZA%20VinylCut%20Craft%20Design%20and%20Vinyl%20Cutting%20Software/Install_VinylCut_5_019_64bit.exe, https://am.co.za/remote; plus a remote session (TeamViewer / https://am.co.za/remote) — https://cncu.co.za/Other-Softwares/AM.CO.ZA%20VinylCut%20Craft%20Design%20and%20Vinyl%20Cutting%20Software/Install_VinylCut_5_019_64bit.exe, https://am.co.za/remote, https://www.youtube.com/watch?v=v8y81pTVBxs (older history) (contact id `225825994`, message id `1729253709654279`)
- 2024-07-03T10:13:17Z / 2024-07-03 12:13 SAST Wednesday: staff shared public YouTube https://www.youtube.com/watch?v=JkLSlFNzczQ — https://www.youtube.com/watch?v=JkLSlFNzczQ (older history) (contact id `196814584`, message id `1720001597422328`)
- 2024-06-14T11:46:04Z / 2024-06-14 13:46 SAST Friday: staff said deactivate the software licence on the old PC before activating on the new one; plus a remote session (TeamViewer / https://am.co.za/remote) (older history) (contact id `192605471`, message id `1718360766127825`)
- 2024-06-06T12:33:01Z / 2024-06-06 14:33 SAST Thursday: staff shared public YouTube https://www.youtube.com/watch?v=M522TjjTXVM, https://www.youtube.com/watch?v=8CMifP9cSMU&t=82s — https://www.youtube.com/watch?v=M522TjjTXVM, https://www.youtube.com/watch?v=8CMifP9cSMU&t=82s (older history) (contact id `180741325`, message id `1717676409605133`)
- 2024-05-22T16:45:13Z / 2024-05-22 18:45 SAST Wednesday: staff said the port is on the motherboard and the board must be replaced, not the port alone (older history) (contact id `183916992`, message id `1716273566674981`)

## Related machines

- V3-1310: V-Smart Contour Cutting Vinyl Cutter 1310mm Working Area — same support dump family (`https://buythis.co.za/v3-1310#ai`)
- V3-1660: V-Smart+Plus Automatic Contour Cutting Vinyl Cutter 1660mm Working Area — same support dump family (`https://buythis.co.za/v3-1660#ai`)
- V3-1360: V-Smart+Plus Automatic Contour Cutting Vinyl Cutter 1360mm Working Area — same support dump family (`https://buythis.co.za/v3-1360#ai`)

## Source

- contact_id: `254631010` (id only)
- other contact ids (id only): `180741325`, `183916992`, `192605471`, `196814584`, `202955179`, `225825994`, `232075139`, `232080693`, `237187245`, `237815663`, `239087549`, `252396033`
- source_url: https://buythis.co.za/v3-740#ai
- source_ref: AM support WhatsApp / Website Chat, workspace 060 600 7000; message ids `1770894319000000`, `1765448149000000`, `1740400404000000`, `1733490549000000`, `1733911104000000`, `1731491859000000`
- fetched_at: `2026-08-26T08:54:33Z` (support dump harvest 2026-08-26 SAST). 2026 contact+user messages included.