V4-B1750: Vinyl4-Business Automatic Contour Cutting Vinyl Cutter 1750mm Working Area with Collect...

Problem

Newest support talk first from the 2024-2026 support dump (contact+user only, workspace 060 600 7000). No names, phones, emails, addresses, or amounts.

• 2026-07-30T08:45:10Z / 2026-07-30 10:45 SAST Thursday: It says the license is invalid, but it's working perfectly fine on the old computer. / I'm trying to switch computers and I want to use the license on another laptop. (contact id 296848121, message id 1785399767000000)
• 2026-01-27T10:29:23Z / 2026-01-27 12:29 SAST Tuesday: The printer keeps on printing scew even tough alignment shows no fault (contact id 378199996, message id 1769499788000000)
• 2025-08-13T12:33:08Z / 2025-08-13 14:33 SAST Wednesday: don't read the margins to cut it gives an error / The cutter is not cutting (contact id 296848121, message id 1755075605000000)

• 2025-08-01T11:47:15Z / 2025-08-01 13:47 SAST Friday: I managed to get it to read the registration marks. But I can't get the calibration done, it does not open the window for calibration / It gives left error message, myat size is 1200 x 800 (contact id 270062344, message id 1754030231000000)

• source_ref: AM support WhatsApp / Website Chat, workspace 060 600 7000, contact id 296848121, message id 1785399767000000 at 2026-07-30T08:45:10Z / 2026-07-30 10:45 SAST Thursday

• source_url: https://buythis.co.za/v4-b1750#ai

Fix

• 2026-07-30T08:45:10Z / 2026-07-30 10:45 SAST Thursday: staff said deactivate the software licence on the old PC before activating on the new one; plus a remote session (TeamViewer / https://am.co.za/remote) (contact id 296848121, message id 1785400394776357)
• 2026-01-27T10:29:23Z / 2026-01-27 12:29 SAST Tuesday: staff pointed at onsite booking https://am.co.za/callout; staff shared public YouTube https://youtu.be/HlSak9u6uks?si=pHhA35UPrJmJRCNL public page https://am.co.za/remote, https://cncu.co.za/FastCOLOUR-Printer/FastCOLOUR-ONE%20Print%20Default%20Settings.txt; plus a remote session (TeamViewer / https://am.co.za/remote) — https://am.co.za/remote, https://youtu.be/HlSak9u6uks?si=pHhA35UPrJmJRCNL https://cncu.co.za/FastCOLOUR-Printer/FastCOLOUR-ONE%20Print%20Default%20Settings.txt (older history) (contact id 378199996, message id 1769509692707729)
• 2025-08-13T12:33:08Z / 2025-08-13 14:33 SAST Wednesday: staff shared public YouTube https://www.youtube.com/@AchievementMatters/search?query=vinyl4%20business%20contour; plus a remote session (TeamViewer / https://am.co.za/remote) — https://www.youtube.com/@AchievementMatters/search?query=vinyl4%20business%20contour (older history) (contact id 296848121, message id 1754235213018234)
• 2025-08-01T11:47:15Z / 2025-08-01 13:47 SAST Friday: staff shared public YouTube https://youtu.be/x_Pem0wmoTM?si=_C5mBbe21OxJgleT public page https://cncu.co.za/V-Auto-Vinyl-Cutting-Plotter/V-Auto%20Laser%20Calibration/ — https://youtu.be/x_Pem0wmoTM?si=_C5mBbe21OxJgleT https://cncu.co.za/V-Auto-Vinyl-Cutting-Plotter/V-Auto%20Laser%20Calibration/ (older history) (contact id 270062344, message id 1754031829060424)

Related machines

• V4-S720: Vinyl4-Studio Contour Cutting Vinyl Cutter 720mm Working Area with Collection Basket — same support dump family (https://buythis.co.za/v4-s720#ai)
• V4-H720: Vinyl4-Hobby Contour Cutting Vinyl Cutter 720mm Working Area — same support dump family (https://buythis.co.za/v4-h720#ai)
• V4-S1350: Vinyl4-Studio Contour Cutting Vinyl Cutter 1350mm Working Area with Collection Basket — same support dump family (https://buythis.co.za/v4-s1350#ai)

Source

• contact_id: 296848121 (id only)
• other contact ids (id only): 270062344, 296848121, 378199996
• source_url: https://buythis.co.za/v4-b1750#ai
• source_ref: AM support WhatsApp / Website Chat, workspace 060 600 7000; message ids 1785399767000000, 1769499788000000, 1755075605000000, 1754030231000000
• fetched_at: 2026-08-26T08:54:33Z (support dump harvest 2026-08-26 SAST). 2026 contact+user messages included.