---
title: V4-H720
source_url: https://buythis.co.za/v4-h720#ai
source_ref: AM support WhatsApp / Website Chat, workspace 060 600 7000, contact id 330580390
fetched_at: 2026-08-26T08:54:33Z
category: machines
later_t_path: T:\V\sources\machines\v4-h720.md
contact_id: 330580390
---

# V4-H720: Vinyl4-Hobby Contour Cutting Vinyl Cutter 720mm Working Area

## Problem

Newest support talk first from the 2024-2026 support dump (contact+user only, workspace 060 600 7000). No names, phones, emails, addresses, or amounts.

- 2026-06-25T10:33:21Z / 2026-06-25 12:33 SAST Thursday: I downloaded it, installed it, but not responding when i enter activation. So i unistalled it again / When i try to do a cut it keeps giving error on pc. Like cutter is not responding or installed. (contact id `330580390`, message id `1782378633000000`)
- 2026-05-23T06:54:10Z / 2026-05-23 08:54 SAST Saturday: Why is my machine having no software serial code? (contact id `253837495`, message id `1779460162000000`)
- 2025-06-06T06:49:54Z / 2025-06-06 08:49 SAST Friday: Software ID And serial number if i may ask (contact id `284350756`, message id `1748849558000000`)
- 2025-05-06T06:05:02Z / 2025-05-06 08:05 SAST Tuesday: Hi my machine is showing me this "online lefe error" (contact id `274201579`, message id `1746497182000000`)
- 2024-09-25T11:58:39Z / 2024-09-25 13:58 SAST Wednesday: I'm finding it difficult to print and cut. I am aligning the Lazer on the registration marks as the video says to.do But still not cutting the right way / Process starts Alignment is wrong. (contact id `213269715`, message id `1727255711961433`)
- 2024-05-25T08:21:30Z / 2024-05-25 10:21 SAST Saturday: Why is the software 90% of the time not responding I paid for software which is not working (contact id `185042573`, message id `1716544131287113`)

- source_ref: AM support WhatsApp / Website Chat, workspace 060 600 7000, contact id `330580390`, message id `1782378633000000` at 2026-06-25T10:33:21Z / 2026-06-25 12:33 SAST Thursday
- source_url: https://buythis.co.za/v4-h720#ai

## Fix

- 2026-06-25T10:33:21Z / 2026-06-25 12:33 SAST Thursday: public page https://softwaretraining.co.za/topic/vinylcut; plus a remote session (TeamViewer / https://am.co.za/remote) — https://softwaretraining.co.za/topic/vinylcut (contact id `330580390`, message id `1782380424143996`)
- 2026-05-23T06:54:10Z / 2026-05-23 08:54 SAST Saturday: if it was was included on your invoice check the emails because its delivered via the email (older history) (contact id `253837495`, message id `1779519236512806`)
- 2025-06-06T06:49:54Z / 2025-06-06 08:49 SAST Friday: public page https://am.co.za/remote; plus a remote session (TeamViewer / https://am.co.za/remote) — https://am.co.za/remote (older history) (contact id `284350756`, message id `1748850158626256`)
- 2025-05-06T06:05:02Z / 2025-05-06 08:05 SAST Tuesday: staff shared public YouTube https://www.youtube.com/watch?v=cJhyCYEkI7g&pp=0gcJCYUJAYcqIYzv — https://www.youtube.com/watch?v=cJhyCYEkI7g&pp=0gcJCYUJAYcqIYzv (older history) (contact id `274201579`, message id `1746511502318528`)
- 2024-09-25T11:58:39Z / 2024-09-25 13:58 SAST Wednesday: staff shared public YouTube https://youtu.be/A_pICK_-RJo?si=O2YIVuCqObkVMdY9, https://youtu.be/x_Pem0wmoTM — https://youtu.be/A_pICK_-RJo?si=O2YIVuCqObkVMdY9, https://youtu.be/x_Pem0wmoTM (older history) (contact id `213269715`, message id `1727257853368143`)
- 2024-05-25T08:21:30Z / 2024-05-25 10:21 SAST Saturday: staff shared public YouTube https://www.youtube.com/watch?v=m5JU5ZH7Z4o — https://www.youtube.com/watch?v=m5JU5ZH7Z4o, https://buythis.co.za/v-1360p#ai (older history) (contact id `185042573`, message id `1716459058848094`)

## Related machines

- V4-S720: Vinyl4-Studio Contour Cutting Vinyl Cutter 720mm Working Area with Collection Basket — same support dump family (`https://buythis.co.za/v4-s720#ai`)
- V4-S1350: Vinyl4-Studio Contour Cutting Vinyl Cutter 1350mm Working Area with Collection Basket — same support dump family (`https://buythis.co.za/v4-s1350#ai`)
- V4-B1750: Vinyl4-Business Automatic Contour Cutting Vinyl Cutter 1750mm Working Area with Collect... — same support dump family (`https://buythis.co.za/v4-b1750#ai`)

## Source

- contact_id: `330580390` (id only)
- other contact ids (id only): `185042573`, `213269715`, `253837495`, `274201579`, `284350756`
- source_url: https://buythis.co.za/v4-h720#ai
- source_ref: AM support WhatsApp / Website Chat, workspace 060 600 7000; message ids `1782378633000000`, `1779460162000000`, `1748849558000000`, `1746497182000000`, `1727255711961433`, `1716544131287113`
- fetched_at: `2026-08-26T08:54:33Z` (support dump harvest 2026-08-26 SAST). 2026 contact+user messages included.