# FabriCAM damaged dongle exchange (X-FABRICAM/EXCHANGE)

- Source-Date (SAST): 2023-12-09 11:53
- Dest: both
- Review-after: 2027-02-28
- Status: current

## Facts

- SKU **X-FABRICAM/EXCHANGE**: exchange a damaged FabriCAM USB dongle for a new one. The damaged dongle must be returned first; then the client pays this package; a new dongle is issued; add-ons transfer to the new licence.
- Lost dongle: buy a new dongle (exchange SKU is not for loss).
- Old add-ons continue on the replacement dongle.