# New printers: initial setup needs a callout; no remote first-setup

- Source-Date (SAST): 2025-04-23 08:18
- Dest: both
- Review-after: 2027-08-31
- Status: current

## Facts

- Initial setup of a new AM printer is an onsite callout. Book at https://am.co.za/callout — remote first-setup of a new printer is not offered.