# PrintExp: leave the red switch off; recover at printexp.co.za/recovery

- Source-Date (SAST): 2026-01-13 11:40
- Dest: both
- Review-after: 2027-08-31
- Status: current

## Facts

- Do not play with the PrintExp motherboard **red switch** (leave it **OFF**). Tell the client the same.
- Flipping it causes “Mainboard is not initialised” and a billed recovery. Steps: https://printexp.co.za/recovery