---
title: Software Recovery Service (Recover Your Software Key & Dispatch Email)
source_url: https://softwaretraining.co.za/recover
published: 2026-01-13 13:56:37
modified: 2026-05-12 08:47:03
fetched_at: 2026-08-30T22:00:00+0200
category: training
wp_site: https://softwaretraining.co.za
wp_prefix: softwaretraining_co_za
wp_id: 34547
wp_type: post
pass: qmm-wp-mysql-digest-2026-08-30
notes: qmm_wp published digest; public permalink; no wp internals in body.
---
# Software Recovery Service (Recover Your Software Key & Dispatch Email)

**Source:** [https://softwaretraining.co.za/recover](https://softwaretraining.co.za/recover)

- published: 2026-01-13 13:56:37
- modified: 2026-05-12 08:47:03

We’ve delivered software digitally for years—now we’re taking it further. Use this [free tool to recover software dispatch details and keys](#software-recovery-tool) for purchases **since 2026**.

It’s built for the common situation where you’ve **lost the original email**, changed devices, or can’t find your software details anymore. *(Purchased From 2026 onwards)*

**Important:** **Software Recovery is not the same as Deactivation.**

- Deactivation = a licensing / reinstall problem (e.g., you need to reinstall and your license is locked to a previous machine)

- Recovery = get your software info back (dispatch email + purchase history shown by email match).

More Information On Software Ownership - [review this informative article: "How Software Ownership Works, Correct and Alternative Way of Software Deactivation"](https://softwaretraining.co.za/deactivate)

## What the Recovery Tool Does

**The [Software Recovery Tool allows](#software-recovery-tool) you to:**

- Request a recovery code to your email address

- Enter the recovery code to securely view your digitally dispatched software purchases (since 2026)

- Resend the dispatch email for any listed purchase using the Resend button

This means you can recover the exact software dispatch details again without needing to wait for manual support.

## Recovery vs Deactivation (Common Confusion)

#### Use: Recovery if:

- You’ve purchased software and need to retrieve it again

- You can’t find the dispatch email

- You forgot where the download link/key is

- You want to re-send software delivery details

#### Use: Deactivation if:

- You are reinstalling software

- Your license says it’s already activated / tied to another machine

- You have a licensing error that requires a reset/unlock

## How to Recover Your Software in 2 Steps

**Find recovery tool here**

### Step 1: Request a Recovery Code

- Enter your email address (the one used at purchase/checkout)

- Click Recover

- A recovery code will be emailed to you

**Note:** The recovery code is only valid for a **short time**. If it expires, simply request a new one.

### Step 2: Enter the Recovery Code to View Your Past Purchases

- Enter the recovery code you received by email

- Click Recover again

- If the recovery code is valid, you’ll see a list of your past digital software purchases (since 2026)

For each item, click **Resend** to re-send the original dispatch email for that purchase.

***If you’re unsure:***

If your goal is “**show me what I bought and resend it**” → **Recovery**.

If your goal is “**my license won’t activate after reinstall**” → **Deactivation**.

## Software Key Recovery Tool

**(For Software Purchased from [am.co.za](https://am.co.za) or [Buythis.co.za](https://buythis.co.za/) - 2026 onwards)**

Email:

Recovery Code:

Recover

Date
Order
SKU
Quantity
Resend