New sales from 2024 use this simplified warranty (or shorter if listed on the quote): machinery 1 year; accessories and spare parts 6 months if AM.CO.ZA installs; laser tubes 1 month if we install; consumables no warranty. In-warranty machinery: AM.CO.ZA provides service.
Older sales keep the warranty that was on that sale (example: a V-Smart sold December 2023 still has its 2-year cover until December 2025). If unsure, use the quotation’s warranty period.
Out-of-warranty work is intended to move toward a certified technician pool (Machine.Africa and Ambitious.Academy graduates), as more machines age out of warranty.
