# Software and vouchers are emailed; FabriCAM dongles still go via dispatch

- Source-Date (SAST): 2025-11-26 22:37
- Dest: both
- Review-after: 2027-08-31
- Status: current

## Facts

- Purchased software, academy vouchers, and other digital products are **emailed to the client** (not warehouse-dispatched).
- **FabriCAM** USB dongles still need physical dispatch.
- Client self-recover of digital packages is on the later softwaretraining recover page; staff order-ref recover is on the later he3/idd page.