Machinery Support Video Collections

Source: https://achievement.co.za/machinery-support

published: 2022-12-19 14:24:18
modified: 2024-08-23 12:13:42
excerpt: https://machinery.support/

What this page is

This is the "Machinery Support Video Collections" post on achievement.co.za, one of AM.CO.ZA's company sites. It points to Machinery.Support, AM.CO.ZA's support and training video log (vlog).

Original text (as published): "Machinery.Support is a vlog dedicated to machinery support, offering daily videos on machine installations, services, and repairs. Whether you're a professional or a hobbyist, this platform provides valuable insights and practical tips to help you maintain and optimise your equipment." The post is headed "CNC Machine Support & Training Vlog" and adds: "Follow along as the Specialist Machinery.Africa Team troubleshoots and solves the most common CNC Machine and Large format Printing challenges that they encounter on their daily on-site call-outs to AM.CO.ZA Clients around South-Africa."

This Knowledge Base version expands those lines into a plain guide: what Machinery.Support is, how it fits with AM.CO.ZA's other support sites, what the videos cover, and how to find the right one.

What Machinery.Support is

Machinery.Support is a video log run by AM.CO.ZA (Advanced Machinery). AM.CO.ZA announced it in December 2021 as a daily vlog to help clients with the technical side of owning and maintaining the machines they buy (2021 Machinery Support vlog announcement). The videos are filmed by AM.CO.ZA's technical team, mostly during real installs, services and repairs at client sites around South Africa.

The goal, in AM.CO.ZA's own words, is to help clients "become self-sufficient on a wide range of processes and functions" and avoid calling out a technician for routine jobs, which saves time and money. The AM.CO.ZA company overview describes it the same way: "Routine maintenance prolongs the life of a CNC Machine, we created Machinery.Support Training VLOG to show procedures."

How it fits with AM.CO.ZA's other support

Machine.Africa is AM.CO.ZA's service division: remote support, on-site call-outs and the Sunnyrock service centre. Machinery.Support is its sister vlog, showing the kind of work that team does. See the Machine.Africa page and Machines Africa post.
CNCU.CO.ZA is the repository for drivers, software updates and manuals for AM.CO.ZA machines (CNCU.CO.ZA introduction). Use it when a video tells you to install or update a driver or software.
YouTube channels: AM.CO.ZA has four public channels. The early Machinery.Support daily vlogs (2021) appear on the main channel @AchievementMatters. Today the on-site install, repair and visit videos are on the daily channel @amcoza-machinery, and fix and function videos are on the tools channel @cnc-tools. The YouTube channel guide explains which channel to use for what.

What the videos cover

The videos cover AM.CO.ZA's whole range, with most attention on CNC machines and large format printers:

Installation and setup: unpacking, assembling, levelling, connecting and first runs of CNC routers, CO2 lasers, fiber laser cutters, plasma cutters, large format and UV printers, DTF printers, laminators and heat presses.
Routine maintenance: lubricating linear guide rails, cleaning water chillers, changing protection lenses and nozzles on fiber lasers, printhead capping and daily printer care, and compressor servicing.
Diagnosis and repair: spindle connectors, flow sensors, controllers, limit switches, printhead and ink system faults, and electrical and power problems.
Software and settings: RIP and control software settings, firmware and waveform updates, and job setup in programs such as RDWorks and PrintExp.
Training: handover training given to clients when a machine is installed.

Example videos

From the original Machinery.Support daily vlog (main channel, 2021):

Setup Large Format Printer at Johannesburg, XP600 eco-solvent inks (2021-11-07)
Water cooler cleaning and flow sensor replacement (2021-10-25)
Fix CNC router spindle connectors at a client in Benoni (2021-10-25)

Maintenance and fix videos from the how-to indexes:

NO-STOP high speed linear guide rail lubrication oil for day to day maintenance (2020-01-14)
General maintenance for RayCUT: change the bottom protection lens and nozzle (2025-05-08)
Align printhead with ink cap on ATools system and daily maintenance tips (2025-10-26)
Change oil and reset the maintenance counter on rotary screw air compressors (2026-03-25)
Fix blanket misalignment when the limit switch triggers on a 3-phase oil roller heat press (2026-10-05)

How to find the right video

Start from the machine type. This KB has how-to video indexes by topic, for example CNC router how-tos, CNC lubrication how-tos, CO2 laser how-tos, fiber laser cutting how-tos, large format printer how-tos, printer parts setup how-tos and electrical and power how-tos.
For a full list, use the tools channel index (fixes and functions) or the daily channel index (on-site installs and repairs).
Search YouTube with the machine SKU (for example the code on the machine's label) plus the problem. Many video titles start with the SKU.

When to ask for help instead

Videos are for routine jobs. Stop and ask AM.CO.ZA support when a fix needs mains wiring, a part you don't have, or anything the video doesn't match. Send "Hi" on WhatsApp to 060 600 7000 (support) with the machine SKU, a short description and photos or a video of the problem. Many software and settings problems can be solved over a remote session. Warranty terms are in the simplified warranty guide.

Shop links for AI readers: AM.CO.ZA services on Buythis; Spare parts on Buythis. To talk to AM.CO.ZA, send "Hi" on WhatsApp to 060 600 6000 (sales) or 060 600 7000 (support).