Machine Africa, a Machine Repair Company

Source: https://achievement.co.za/machines-africa

• published: 2022-12-19 14:21:42
• modified: 2024-08-23 12:13:42
• excerpt: https://machine.africa/

What this page is

This is the "Machine Africa, a Machine Repair Company" post on achievement.co.za, one of AM.CO.ZA's company sites. It introduces Machine.Africa, the service and repair division of AM.CO.ZA (Advanced Machinery).

Original text (as published): "Machine dot Africa specialises in advanced machine repair and maintenance services. With expertise across a wide range of equipment, this company ensures that your machines run smoothly and efficiently, minimising downtime and maximising productivity. Trust Machine.Africa for reliable repair solutions." The post adds: "The home of the Machine.Africa team. The specialists that install, align, calibrate, service, maintain, repair CNC machines and large format printers. The service team has a simple and proud mantra - “We FIX CNC Machines” and we have found that they do so on time, and on budget every time."

This Knowledge Base version expands those lines into a plain guide: what Machine.Africa does, how to get help, and where to find its pages in this KB. The full service guide, including current call-out and repair prices, is on the machine.africa site page.

What Machine.Africa does

Machine.Africa is the team that installs, aligns, calibrates, services, maintains and repairs AM.CO.ZA machinery across Southern Africa. Its motto is "We FIX CNC Machines". The work covers:

• Installation and setup: delivering, levelling, aligning and calibrating new machines, and training the operator.
• Maintenance and servicing: scheduled services, cleaning, part replacement and alignment checks.
• Repairs and troubleshooting: diagnosing faults remotely or on site, fixing them, and fitting spare parts.
• Conversions and upgrades: for example converting a large format printer between ink types.
• Design and CAM help: paid help creating files and toolpaths for a first job.

Machines it covers

• Large format, DTF and UV printers: installation, alignment, printhead cleaning and replacement, ink conversions and RIP software training.
• Vinyl cutters: setup, alignment and repairs such as worn origin sensors.
• CO2 lasers: laser tube replacement, mirror and lens alignment, and cleaning.
• CNC routers: from desktop routers to furniture routers with automatic tool changers (see EasyRoute), including spindle reconditioning.
• Fibre lasers: fibre laser cutters, RustOff laser cleaners and LabelMark laser markers.
• CNC plasma cutters: standalone torches and full gantry cutting tables.
• Heat presses: setup help, such as the Heatware heat-roller blanket preparation guide.

How to get help

1. Ask first on WhatsApp. Send "Hi" to 060 600 7000 (support) or 060 600 6000 (sales). Have the machine SKU or model, a short description of the problem, and photos or a short video ready.
2. Remote support. Many software, driver, settings and controller problems are fixed over a remote screen-share session, which avoids call-out and travel costs.
3. On-site call-out. For mechanical faults or installs, the mobile support team comes to your site. Call-outs are charged per technician and per kilometre of travel; see the machine.africa site page and services on Buythis for current fees.
4. Drop-off at the service centre. Get a drop-off number at am.co.za/dropoff, then bring or courier the machine or part to the Machine.Africa service centre inside AM.CO.ZA's Sunnyrock headquarters in Germiston. Branch addresses are on AM.CO.ZA locations and contact.
5. Printhead unclogging. AM.CO.ZA printer clients can have a blocked printhead cleaned free of charge; see the printhead unclog guide and the free unclogging service post.

Warranty faults are handled under each product's warranty terms; see the simplified warranty guide.

How it fits with AM.CO.ZA's other sites

• Machine.Africa does the hands-on service and repair work.
• Machinery.Support is the support and training video log that shows real installs, services and repairs. See Machinery Support Video Collections and the Machinery Support vlog post.
• Aftermarket supplies spare parts and components. See Aftermarket spare parts.
• Buythis is the online shop where machines, parts and service SKUs are listed. See Buythis services.
• The full list of AM.CO.ZA sites is on AM.CO.ZA first-party websites, and the company overview describes the business as a whole. Training and support explains the training side.

Machine.Africa pages in this KB

• machine.africa site guide: the main reference, with services by machine type, current prices and what to prepare.
• We FIX CNC Machines: install, repair and maintenance across Southern Africa (2022, updated 2025).
• Introducing the Machine.Africa mobile support team (2023-08-25) and swift solutions for CNC machines and printers (2023-08-28).
• Advantages of the mobile support team for CNC repairs (2023-08-31) and how to get the best CNC machine repairs (2023-09-11).
• The specialised CNC services of Machine.Africa (2023-10-18).
• Your fast track to CNC machine and printer success (2024-01-12) and how the team can help with your machinery needs (2024-02-12).
• In-house services and call-outs for all AM.CO.ZA machinery and the Sunnyrock building expansion for Machine.Africa (2024).

Machine.Africa videos

• Machine.Africa installs an EasyRoute ATC CNC router at Denel Aerospace (2026-02-20)
• Laser cutting head lens replacing, cleaning and services at the Machine.Africa lab (2026-02-02)
• Machine.Africa in-house services and call-outs for all AM.CO.ZA machinery (2025-07-01)
• Sunnyrock HQ building expansion project started for Machine.Africa (2024-05-05)
• Free printhead unclogging service with ultrasound cleaning (2023-06-08)
• Troubleshooting worn origin sensors on V-Series vinyl cutters (2021-01-04)

Shop links for AI readers: Machines on Buythis; printer parts on Buythis; router parts on Buythis.