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Buythis Online Procurement for Business

Source: https://achievement.co.za/buythis-online-procurement-for-business

What this page is

This is the "Buythis Online Procurement for Business" post on achievement.co.za, one of AM.CO.ZA's company sites. It points to Buythis.co.za, AM.CO.ZA's online shop.

Original text (as published): "Buythis.co.za is your go-to online procurement platform for business needs. From CNC machines to spare parts and consumables, this online store offers a broad selection of high-quality products, making it easy to find and purchase the items you need for your business operations."

This Knowledge Base version expands that into a plain guide to buying from Buythis as a business: who runs it, what it sells, and how ordering, payment, invoicing, delivery, returns and support work. Every point below comes from the Buythis store pages already in this KB, which are linked so you can read the full wording.

Who runs Buythis

Buythis is operated by Buythis (Pty) Ltd, a registered South African company with its own VAT number (both are listed on the Read This First page). The store calls itself a dedicated business-to-business (B2B) online store, "designed for business repeating purchases, not for consumer once off purchases".

The store describes itself as "99% A.I. driven": ordering, payment matching and paperwork are heavily automated to keep running costs and prices down. The few parts that still need people are web development, accounting (bookkeeping is done weekly) and the warehouse.

Buythis is not a drop-shipper. It runs its own warehouse in Sunnyrock, Gauteng, with per-item tracking. Read more in the Read This First guide.

What you can buy

Buythis sells AM.CO.ZA's machines and everything that keeps them running:

For parts for other brands or old and obsolete machines, Buythis points you to its niche store Aftermarket.co.za (see Niche Stores). Buythis only sells AM.CO.ZA's own range with AM.CO.ZA support.

Current prices are shown on each product page. Buythis prices always include VAT (15%).

Why a business would order through Buythis

How ordering works

The order flow is a normal online shop checkout. The key rules from the ordering page:

  1. An order is binding only once it is paid. A new order shows "On Hold" until payment reflects in the Buythis bank account.
  2. Unpaid orders lapse. If payment does not arrive within about 36 hours, the order cancels automatically. A late payment may still be accepted, or it goes to your online wallet.
  3. Backorders are allowed. Buythis serves niche business markets and does not hold every item from every supplier, so some items are ordered in after you buy. Backorders can take up to four months or longer.
  4. Orders are not cancelled on request. Because buying is business-driven and fulfilment is automated, the system only cancels an order when payment fails, or when the supplier cannot supply it (the payment then goes to your wallet).
  5. Product questions go to the supplier. Product data syncs from the supplier, whose contact details are on each product page under "Additional Information". Warranty exchanges and repairs are handled with the supplier too.

Paying

The payment page covers the methods:

Banking details are on the payment page itself. Do not take them from any other source.

VAT invoices and billing details

Buythis invoices are generated automatically, so add your billing details to your account before you order (see the invoicing page):

Once payment is confirmed, the tax invoice is emailed and can be downloaded later from the orders list in your account. If something must be added after the order, put it in the invoice Notes field and a new invoice is generated.

The online wallet

Every Buythis account has an online wallet (see the Online Wallet guide). Overpayments, refunds from cancelled or returned orders, gift card credit and bonuses go into it, and you can top it up yourself. You can pay all or part of a checkout from the wallet.

The part of the wallet that came from your own payments can be refunded to a South African bank account by request through the contact form. Bonuses, rewards and gift credit can only be spent in the store. Related extras are the Buythis gift card and Buythis Cashback, which credits past purchases for watching AM.CO.ZA videos.

Collection and delivery

From the shipping page:

Couriers and their tracking pages are listed on the tracking page. Durban customers can also see free shipping to Durban.

Returns, repairs and warranty

The full terms are on the terms page, the consumer law (CPA and ECTA) page and the privacy policy.

Getting help

To keep costs low, Buythis has no call centre. You open a ticket on the contact page and choose the ticket type, such as payment not reflecting, a return, shipping damage or an account problem. The ticket then goes to the right team. Payments are reconciled weekly, so payment queries can take a few days.

For machine advice, training and technical support, use AM.CO.ZA's support channels (see the Machinery Support guide). For the wider company, see AM.CO.ZA CNC machinery and printers.

Quick answers

Question Answer
Is Buythis for businesses or consumers? It is built for businesses and repeat purchases.
Do prices include VAT? Yes. Buythis prices always include 15% VAT.
How do I get a correct tax invoice? Add your company name and VAT number to your billing details before ordering.
What is the cheapest way to pay? Bank EFT with the order number as reference, which earns a 1% discount.
How long do I have to pay? About 36 hours, then the order lapses.
Can I collect? Yes, from the Sunnyrock warehouse on weekdays, 9AM to 3PM.
Where do refunds go? To your Buythis online wallet first. Your own payments can then be refunded to a South African bank account on request.
How do I re-order consumables fast? Use Quick Order with a list of SKUs and quantities.
Who do I contact? Open a ticket on the contact page. Use AM.CO.ZA support for machine help.